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Discover the new and improved ‘my pension online’

We’re pleased to announced that our free self-service portal, my pension online has had a makeover!

The improved site has a fresh modern layout and features additional security steps to help keep your account safe.

We have also introduced some new features to help you manage your pension. This includes a retirement planner for those who haven’t yet taken their pension, and a new annual benefit statement dashboard for those who are currently paying in.

The new platform offers more scope for development and we are hoping to introduce more features in the future.

If you haven’t yet registered for ‘my pension online’, you can get started by visiting: and selecting ‘Sign up’.

If you’re already registered for ‘my pension online’ you will need to complete a few simple steps to transfer your details over to the improved site. Once on the ‘my pension online’ homepage, you can select the second option ‘transfer account’. When you have completed the transfer process, you will be able to login.

Find out more about ‘my pension online’ including the registration and transfer.

If you need any help, please call our helpline on 01296 383 755 (Monday – Thursday 9am-5.30pm or Friday 9am-5pm), or email [email protected].